Value-creating conversations
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Use AI to transform your customer interactions.

Turn ordinary conversations into extraordinary and value-driven exchanges, and ensure that every interaction, whether with artificial agents or humans, is productive and memorable.

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20-40 %

højere kundetilfredshed ved at forbedre dialog

15-20 %

optimering af driften ved automatisering af opgaver

30 %

forbedring af fastholdelse ved at identificere succesfulde strategier

CAPTURI IS A TRUSTED PARTNER IN OUR CUSTOMERS' JOURNEY TOWARDS MORE AI BASED CUSTOMER SERVICE OPERATIONS
Create extraordinary customer experiences
Discover more about AI
Insights
Assistant
ARTIFICIAL AGENTS
Insights
Get to know your customers
Discover what happens in your customer center and get automated insights into improving customer satisfaction, reducing average handling time, increasing win-back and sales, and automating tedious tasks.
Increase customer satisfaction
​Reduce conversation length
Improve first call resolution
Increase retention and call back
Automate interaction tagging, root causes, and summaries
Automate customer satisfaction scores
Assistant
Reduction in conversation length
Helping your agents to do their best job possible by providing your agents with automated real time knowledge.
Automatic generation of knowledge articles
Dynamic suggestion for new knowledge articles
Easy searchable knowledge database
Bot
Phone and text conversations managed with AI
Direct customers into the right queue and answer some of your most trivial questions automatically and instantly.
Identify questions to be answered by AI vs. humans
Intelligence routing to queue and agents
Handle trivial questions with AI
Free up agent time for more value-creating customer conversations

Results that speak for themselves

See how Our customers uses conversational ai
Check out our knowledge universe
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